FAQ
Is checkout live yet?
Not yet. Membership checkout isn’t open — we’re finishing the member experience, with a goal to open by November 2026. Share your email on this page to get in line for early bird activation; we’ll send clear next steps when checkout opens with our member system (Heally). Submitting the form does not charge you.
What does membership include?
Learn+ ($39/mo): guided written plan + weekly automated check-in + member emails — optional on-ramp without community or Snapshot depth. Optimize ($79/mo, recommended): Priority Snapshot, 90-day Priority Plan, weekly accountability, lab-meaning & supplement confusion guides, Partner Connection prompts, private Facebook peer community (not monitored medical care), monthly pre-recorded Q&A from your questions, and Care waitlist when Heally opens. Optimize Plus ($119/mo): coming later when Care is staffed — not sold hard now. Learn articles stay free. Clinician visits are Care-era (when Heally booking is live) — not day-one membership marketing. Rx, labs, and advanced Care are billed separately when ordered.
How much does it cost?
Early bird rates: Learn+ $39/mo · Optimize $79/mo (recommended) · Optimize Plus $119/mo (coming later). Annual = 2 months free (10× monthly): Learn+ $390/yr · Optimize $790/yr · Optimize Plus $1,190/yr. Visit cash anchors ($89 visit-only / $59 member extra) apply when Care booking is live — not as the Membership lead. Member pricing on Shop/labs when available.
Do I need the Assessment first?
Not required, but most people start with the free Longevity Assessment so your plan has a clear baseline.
Is this medical care?
Membership is educational optimization support — Priority Snapshot, written plans, automated weekly check-in, clarity guides, peer community, and pre-recorded Q&A. It is not a clinic, not continuous monitoring, and not crisis coverage. The private member group is peer education; hosts keep the room orderly. Clinical care, when available, is a separate Heally lane. Prescriptions and advanced Care are separate.
Are clinician visits included in Optimize today?
Not in day-one membership marketing. Visit entitlements belong to the Care era when Heally booking is live. Until then, Optimize sells Snapshot, plan, clarity tools, community, and Q&A — plus a soft Care waitlist. When Care opens, visit-only is $89 and member extras are $59; unused visits do not roll over. Prescriptions, labs, and advanced Care stay separate.
Do members get all Health Pillars?
Yes on Learn+, Optimize, and Optimize Plus — Assessment ranks where to start; you keep access to guided plans for all five Health Pillars.
Should I get labs before joining?
We recommend the free Assessment first. If the recommendations feel right, comprehensive labs can be added later when Care is live — billed separately. We’d rather earn your confidence before you pay for testing.